Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D2
Daniel 20862
VM0020862Goldmember20862@example.test · +601110020862 · Preferred outlet: OPLUMO Outlet 4
App UserFamily
Consent Status
Opted In
Points Balance
2,412
Current loyalty balance
Lifetime Spend
RM 3,016
Across 27 visits
Total Visits
27
Since 2025-06-02
Average Order Value
RM 133
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
26d
2026-09-13
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
2,412 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-13 · OPLUMO Outlet 4
Outlet purchase
2026-09-01 · Member activity · RM 99.75
App session
2026-08-20 · OPLUMO Outlet 4
Points credited
2026-08-08 · Member activity · RM 113.05
Win-back campaign delivered
2026-07-27 · OPLUMO Outlet 4
Outlet purchase
2026-07-15 · Member activity · RM 126.35
Points credited
2026-07-03 · OPLUMO Outlet 4
Outlet purchase
2026-06-21 · Member activity · RM 139.65