Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J2
Jason 20878
VM0020878Membermember20878@example.test · +601110020878 · Preferred outlet: OPLUMO Outlet 3
App UserFamily
Consent Status
Opted Out
Points Balance
182
Current loyalty balance
Lifetime Spend
RM 228
Across 2 visits
Total Visits
2
Since 2026-04-22
Average Order Value
RM 135
Member AOV
Preferred Outlet
OPLUMO Outlet 3
Most visited location
Last Visit
152d
2026-05-10
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
182 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-10 · OPLUMO Outlet 3
Outlet purchase
2026-04-28 · Member activity · RM 101.25
App session
2026-04-16 · OPLUMO Outlet 3
Points credited
2026-04-04 · Member activity · RM 114.75
Win-back campaign delivered
2026-03-23 · OPLUMO Outlet 3
Outlet purchase
2026-03-11 · Member activity · RM 128.25
Points credited
2026-02-27 · OPLUMO Outlet 3
Outlet purchase
2026-02-15 · Member activity · RM 141.75