Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A2
Aiman 20880
VM0020880Silvermember20880@example.test · +601110020880 · Preferred outlet: OPLUMO Outlet 5
High ValueWeekend
Consent Status
Opted In
Points Balance
1,263
Current loyalty balance
Lifetime Spend
RM 1,579
Across 30 visits
Total Visits
30
Since 2025-01-23
Average Order Value
RM 45
Member AOV
Preferred Outlet
OPLUMO Outlet 5
Most visited location
Last Visit
102d
2026-06-29
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,263 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-29 · OPLUMO Outlet 5
Outlet purchase
2026-06-17 · Member activity · RM 33.75
App session
2026-06-05 · OPLUMO Outlet 5
Points credited
2026-05-24 · Member activity · RM 38.25
Win-back campaign delivered
2026-05-12 · OPLUMO Outlet 5
Outlet purchase
2026-04-30 · Member activity · RM 42.75
Points credited
2026-04-18 · OPLUMO Outlet 5
Outlet purchase
2026-04-06 · Member activity · RM 47.25