Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S2
Siti 20881
VM0020881Membermember20881@example.test · +601110020881 · Preferred outlet: OPLUMO Outlet 6
FamilyDelivery
Consent Status
Opted In
Points Balance
506
Current loyalty balance
Lifetime Spend
RM 633
Across 5 visits
Total Visits
5
Since 2026-07-25
Average Order Value
RM 137
Member AOV
Preferred Outlet
OPLUMO Outlet 6
Most visited location
Last Visit
4d
2026-10-05
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
506 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-05 · OPLUMO Outlet 6
Outlet purchase
2026-09-23 · Member activity · RM 102.75
App session
2026-09-11 · OPLUMO Outlet 6
Points credited
2026-08-30 · Member activity · RM 116.45
Win-back campaign delivered
2026-08-18 · OPLUMO Outlet 6
Outlet purchase
2026-08-06 · Member activity · RM 130.15
Points credited
2026-07-25 · OPLUMO Outlet 6
Outlet purchase
2026-07-13 · Member activity · RM 143.85