Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J2
Jason 20890
VM0020890Goldmember20890@example.test · +601110020890 · Preferred outlet: OPLUMO Outlet 15
LunchNew Joiner
Consent Status
Opted In
Points Balance
3,867
Current loyalty balance
Lifetime Spend
RM 4,834
Across 40 visits
Total Visits
40
Since 2024-10-21
Average Order Value
RM 120
Member AOV
Preferred Outlet
OPLUMO Outlet 15
Most visited location
Last Visit
16d
2026-09-23
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
3,867 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-23 · OPLUMO Outlet 15
Outlet purchase
2026-09-11 · Member activity · RM 90.00
App session
2026-08-30 · OPLUMO Outlet 15
Points credited
2026-08-18 · Member activity · RM 102.00
Win-back campaign delivered
2026-08-06 · OPLUMO Outlet 15
Outlet purchase
2026-07-25 · Member activity · RM 114.00
Points credited
2026-07-13 · OPLUMO Outlet 15
Outlet purchase
2026-07-01 · Member activity · RM 126.00