Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J2
Jason 20950
VM0020950Membermember20950@example.test · +601110020950 · Preferred outlet: OPLUMO Outlet 7
App UserFamily
Consent Status
Opted In
Points Balance
458
Current loyalty balance
Lifetime Spend
RM 573
Across 4 visits
Total Visits
4
Since 2026-07-29
Average Order Value
RM 160
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
18d
2026-09-21
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
458 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-21 · OPLUMO Outlet 7
Outlet purchase
2026-09-09 · Member activity · RM 120.00
App session
2026-08-28 · OPLUMO Outlet 7
Points credited
2026-08-16 · Member activity · RM 136.00
Win-back campaign delivered
2026-08-04 · OPLUMO Outlet 7
Outlet purchase
2026-07-23 · Member activity · RM 152.00
Points credited
2026-07-11 · OPLUMO Outlet 7
Outlet purchase
2026-06-29 · Member activity · RM 168.00