Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J2
Jason 20986
VM0020986Goldmember20986@example.test · +601110020986 · Preferred outlet: OPLUMO Outlet 9
LunchNew Joiner
Consent Status
Opted In
Points Balance
2,941
Current loyalty balance
Lifetime Spend
RM 3,677
Across 40 visits
Total Visits
40
Since 2024-06-06
Average Order Value
RM 109
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
153d
2026-05-09
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
2,941 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-09 · OPLUMO Outlet 9
Outlet purchase
2026-04-27 · Member activity · RM 81.75
App session
2026-04-15 · OPLUMO Outlet 9
Points credited
2026-04-03 · Member activity · RM 92.65
Win-back campaign delivered
2026-03-22 · OPLUMO Outlet 9
Outlet purchase
2026-03-10 · Member activity · RM 103.55
Points credited
2026-02-26 · OPLUMO Outlet 9
Outlet purchase
2026-02-14 · Member activity · RM 114.45