Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A2
Aiman 21000
VM0021000Goldmember21000@example.test · +601110021000 · Preferred outlet: OPLUMO Outlet 6
High ValueWeekend
Consent Status
Opted In
Points Balance
2,882
Current loyalty balance
Lifetime Spend
RM 3,603
Across 34 visits
Total Visits
34
Since 2024-11-23
Average Order Value
RM 112
Member AOV
Preferred Outlet
OPLUMO Outlet 6
Most visited location
Last Visit
91d
2026-07-10
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
2,882 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-07-10 · OPLUMO Outlet 6
Outlet purchase
2026-06-28 · Member activity · RM 84.00
App session
2026-06-16 · OPLUMO Outlet 6
Points credited
2026-06-04 · Member activity · RM 95.20
Win-back campaign delivered
2026-05-23 · OPLUMO Outlet 6
Outlet purchase
2026-05-11 · Member activity · RM 106.40
Points credited
2026-04-29 · OPLUMO Outlet 6
Outlet purchase
2026-04-17 · Member activity · RM 117.60