Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S2
Siti 21049
VM0021049Membermember21049@example.test · +601110021049 · Preferred outlet: OPLUMO Outlet 4
FamilyDelivery
Consent Status
Opted Out
Points Balance
445
Current loyalty balance
Lifetime Spend
RM 557
Across 12 visits
Total Visits
12
Since 2025-10-29
Average Order Value
RM 59
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
147d
2026-05-15
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
445 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-15 · OPLUMO Outlet 4
Outlet purchase
2026-05-03 · Member activity · RM 44.25
App session
2026-04-21 · OPLUMO Outlet 4
Points credited
2026-04-09 · Member activity · RM 50.15
Win-back campaign delivered
2026-03-28 · OPLUMO Outlet 4
Outlet purchase
2026-03-16 · Member activity · RM 56.05
Points credited
2026-03-04 · OPLUMO Outlet 4
Outlet purchase
2026-02-20 · Member activity · RM 61.95