Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N2
Nurul 21165
VM0021165Membermember21165@example.test · +601110021165 · Preferred outlet: OPLUMO Outlet 1
New JoinerHigh Value
Consent Status
Opted In
Points Balance
633
Current loyalty balance
Lifetime Spend
RM 792
Across 8 visits
Total Visits
8
Since 2026-05-25
Average Order Value
RM 127
Member AOV
Preferred Outlet
OPLUMO Outlet 1
Most visited location
Last Visit
11d
2026-09-28
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
633 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-28 · OPLUMO Outlet 1
Outlet purchase
2026-09-16 · Member activity · RM 95.25
App session
2026-09-04 · OPLUMO Outlet 1
Points credited
2026-08-23 · Member activity · RM 107.95
Win-back campaign delivered
2026-08-11 · OPLUMO Outlet 1
Outlet purchase
2026-07-30 · Member activity · RM 120.65
Points credited
2026-07-18 · OPLUMO Outlet 1
Outlet purchase
2026-07-06 · Member activity · RM 133.35