Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N2
Nurul 21177
VM0021177Silvermember21177@example.test · +601110021177 · Preferred outlet: OPLUMO Outlet 13
FamilyDelivery
Consent Status
Opted Out
Points Balance
1,283
Current loyalty balance
Lifetime Spend
RM 1,604
Across 18 visits
Total Visits
18
Since 2025-07-21
Average Order Value
RM 93
Member AOV
Preferred Outlet
OPLUMO Outlet 13
Most visited location
Last Visit
139d
2026-05-23
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,283 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-23 · OPLUMO Outlet 13
Outlet purchase
2026-05-11 · Member activity · RM 69.75
App session
2026-04-29 · OPLUMO Outlet 13
Points credited
2026-04-17 · Member activity · RM 79.05
Win-back campaign delivered
2026-04-05 · OPLUMO Outlet 13
Outlet purchase
2026-03-24 · Member activity · RM 88.35
Points credited
2026-03-12 · OPLUMO Outlet 13
Outlet purchase
2026-02-28 · Member activity · RM 97.65