Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D2
Daniel 21186
VM0021186Silvermember21186@example.test · +601110021186 · Preferred outlet: OPLUMO Outlet 5
LunchNew Joiner
Consent Status
Opted In
Points Balance
1,040
Current loyalty balance
Lifetime Spend
RM 1,301
Across 31 visits
Total Visits
31
Since 2024-10-30
Average Order Value
RM 36
Member AOV
Preferred Outlet
OPLUMO Outlet 5
Most visited location
Last Visit
169d
2026-04-23
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,040 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-23 · OPLUMO Outlet 5
Outlet purchase
2026-04-11 · Member activity · RM 27.00
App session
2026-03-30 · OPLUMO Outlet 5
Points credited
2026-03-18 · Member activity · RM 30.60
Win-back campaign delivered
2026-03-06 · OPLUMO Outlet 5
Outlet purchase
2026-02-22 · Member activity · RM 34.20
Points credited
2026-02-10 · OPLUMO Outlet 5
Outlet purchase
2026-01-29 · Member activity · RM 37.80