Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N2
Nurul 21249
VM0021249Membermember21249@example.test · +601110021249 · Preferred outlet: OPLUMO Outlet 17
FamilyDelivery
Consent Status
Opted In
Points Balance
52
Current loyalty balance
Lifetime Spend
RM 66
Across 1 visits
Total Visits
1
Since 2026-04-01
Average Order Value
RM 54
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
173d
2026-04-19
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
52 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-19 · OPLUMO Outlet 17
Outlet purchase
2026-04-07 · Member activity · RM 40.50
App session
2026-03-26 · OPLUMO Outlet 17
Points credited
2026-03-14 · Member activity · RM 45.90
Win-back campaign delivered
2026-03-02 · OPLUMO Outlet 17
Outlet purchase
2026-02-18 · Member activity · RM 51.30
Points credited
2026-02-06 · OPLUMO Outlet 17
Outlet purchase
2026-01-25 · Member activity · RM 56.70