Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D2
Daniel 21270
VM0021270Silvermember21270@example.test · +601110021270 · Preferred outlet: OPLUMO Outlet 4
App UserFamily
Consent Status
Opted In
Points Balance
1,049
Current loyalty balance
Lifetime Spend
RM 1,312
Across 10 visits
Total Visits
10
Since 2026-04-23
Average Order Value
RM 149
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
7d
2026-10-02
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,049 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-10-02 · OPLUMO Outlet 4
Outlet purchase
2026-09-20 · Member activity · RM 111.75
App session
2026-09-08 · OPLUMO Outlet 4
Points credited
2026-08-27 · Member activity · RM 126.65
Win-back campaign delivered
2026-08-15 · OPLUMO Outlet 4
Outlet purchase
2026-08-03 · Member activity · RM 141.55
Points credited
2026-07-22 · OPLUMO Outlet 4
Outlet purchase
2026-07-10 · Member activity · RM 156.45