Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A2
Aiman 21288
VM0021288Goldmember21288@example.test · +601110021288 · Preferred outlet: OPLUMO Outlet 5
High ValueWeekend
Consent Status
Opted Out
Points Balance
2,775
Current loyalty balance
Lifetime Spend
RM 3,469
Across 41 visits
Total Visits
41
Since 2024-05-12
Average Order Value
RM 75
Member AOV
Preferred Outlet
OPLUMO Outlet 5
Most visited location
Last Visit
160d
2026-05-02
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
2,775 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-02 · OPLUMO Outlet 5
Outlet purchase
2026-04-20 · Member activity · RM 56.25
App session
2026-04-08 · OPLUMO Outlet 5
Points credited
2026-03-27 · Member activity · RM 63.75
Win-back campaign delivered
2026-03-15 · OPLUMO Outlet 5
Outlet purchase
2026-03-03 · Member activity · RM 71.25
Points credited
2026-02-19 · OPLUMO Outlet 5
Outlet purchase
2026-02-07 · Member activity · RM 78.75