Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D2
Daniel 21306
VM0021306Goldmember21306@example.test · +601110021306 · Preferred outlet: OPLUMO Outlet 6
LunchNew Joiner
Consent Status
Opted In
Points Balance
3,545
Current loyalty balance
Lifetime Spend
RM 4,432
Across 43 visits
Total Visits
43
Since 2024-07-26
Average Order Value
RM 85
Member AOV
Preferred Outlet
OPLUMO Outlet 6
Most visited location
Last Visit
49d
2026-08-21
App Status
Installed
OPLUMO App relationship
Member Status
At Risk
Gold tier
Membership & rewards
Gold member
3,545 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
CRM NoteConsider win-back offer
Recent activity
Member timeline
Win-back campaign delivered
2026-08-21 · OPLUMO Outlet 6
Outlet purchase
2026-08-09 · Member activity · RM 63.75
App session
2026-07-28 · OPLUMO Outlet 6
Points credited
2026-07-16 · Member activity · RM 72.25
Win-back campaign delivered
2026-07-04 · OPLUMO Outlet 6
Outlet purchase
2026-06-22 · Member activity · RM 80.75
Points credited
2026-06-10 · OPLUMO Outlet 6
Outlet purchase
2026-05-29 · Member activity · RM 89.25