Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
H2
Hakim 21344
VM0021344Membermember21344@example.test · +601110021344 · Preferred outlet: OPLUMO Outlet 10
High ValueWeekend
Consent Status
Opted Out
Points Balance
371
Current loyalty balance
Lifetime Spend
RM 464
Across 13 visits
Total Visits
13
Since 2026-01-29
Average Order Value
RM 37
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
37d
2026-09-02
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
371 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-02 · OPLUMO Outlet 10
Outlet purchase
2026-08-21 · Member activity · RM 27.75
App session
2026-08-09 · OPLUMO Outlet 10
Points credited
2026-07-28 · Member activity · RM 31.45
Win-back campaign delivered
2026-07-16 · OPLUMO Outlet 10
Outlet purchase
2026-07-04 · Member activity · RM 35.15
Points credited
2026-06-22 · OPLUMO Outlet 10
Outlet purchase
2026-06-10 · Member activity · RM 38.85