Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N2
Nurul 21345
VM0021345Silvermember21345@example.test · +601110021345 · Preferred outlet: OPLUMO Outlet 11
FamilyDelivery
Consent Status
Opted In
Points Balance
2,079
Current loyalty balance
Lifetime Spend
RM 2,599
Across 33 visits
Total Visits
33
Since 2024-10-25
Average Order Value
RM 82
Member AOV
Preferred Outlet
OPLUMO Outlet 11
Most visited location
Last Visit
138d
2026-05-24
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
2,079 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-24 · OPLUMO Outlet 11
Outlet purchase
2026-05-12 · Member activity · RM 61.50
App session
2026-04-30 · OPLUMO Outlet 11
Points credited
2026-04-18 · Member activity · RM 69.70
Win-back campaign delivered
2026-04-06 · OPLUMO Outlet 11
Outlet purchase
2026-03-25 · Member activity · RM 77.90
Points credited
2026-03-13 · OPLUMO Outlet 11
Outlet purchase
2026-03-01 · Member activity · RM 86.10