Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A2
Aiman 21360
VM0021360Membermember21360@example.test · +601110021360 · Preferred outlet: OPLUMO Outlet 9
High ValueWeekend
Consent Status
Opted In
Points Balance
626
Current loyalty balance
Lifetime Spend
RM 783
Across 9 visits
Total Visits
9
Since 2026-01-29
Average Order Value
RM 74
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
109d
2026-06-22
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
626 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-22 · OPLUMO Outlet 9
Outlet purchase
2026-06-10 · Member activity · RM 55.50
App session
2026-05-29 · OPLUMO Outlet 9
Points credited
2026-05-17 · Member activity · RM 62.90
Win-back campaign delivered
2026-05-05 · OPLUMO Outlet 9
Outlet purchase
2026-04-23 · Member activity · RM 70.30
Points credited
2026-04-11 · OPLUMO Outlet 9
Outlet purchase
2026-03-30 · Member activity · RM 77.70