Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A2
Aiman 21372
VM0021372Membermember21372@example.test · +601110021372 · Preferred outlet: OPLUMO Outlet 4
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
603
Current loyalty balance
Lifetime Spend
RM 755
Across 6 visits
Total Visits
6
Since 2026-02-10
Average Order Value
RM 115
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
151d
2026-05-11
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
603 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-11 · OPLUMO Outlet 4
Outlet purchase
2026-04-29 · Member activity · RM 86.25
App session
2026-04-17 · OPLUMO Outlet 4
Points credited
2026-04-05 · Member activity · RM 97.75
Win-back campaign delivered
2026-03-24 · OPLUMO Outlet 4
Outlet purchase
2026-03-12 · Member activity · RM 109.25
Points credited
2026-02-28 · OPLUMO Outlet 4
Outlet purchase
2026-02-16 · Member activity · RM 120.75