Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N2
Nurul 21441
VM0021441Silvermember21441@example.test · +601110021441 · Preferred outlet: OPLUMO Outlet 5
FamilyDelivery
Consent Status
Opted In
Points Balance
995
Current loyalty balance
Lifetime Spend
RM 1,244
Across 11 visits
Total Visits
11
Since 2025-12-18
Average Order Value
RM 129
Member AOV
Preferred Outlet
OPLUMO Outlet 5
Most visited location
Last Visit
115d
2026-06-16
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
995 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-16 · OPLUMO Outlet 5
Outlet purchase
2026-06-04 · Member activity · RM 96.75
App session
2026-05-23 · OPLUMO Outlet 5
Points credited
2026-05-11 · Member activity · RM 109.65
Win-back campaign delivered
2026-04-29 · OPLUMO Outlet 5
Outlet purchase
2026-04-17 · Member activity · RM 122.55
Points credited
2026-04-05 · OPLUMO Outlet 5
Outlet purchase
2026-03-24 · Member activity · RM 135.45