Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N2
Nurul 21525
VM0021525Platinummember21525@example.test · +601110021525 · Preferred outlet: OPLUMO Outlet 4
New JoinerHigh Value
Consent Status
Opted In
Points Balance
5,366
Current loyalty balance
Lifetime Spend
RM 6,709
Across 30 visits
Total Visits
30
Since 2025-03-28
Average Order Value
RM 179
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
38d
2026-09-01
App Status
Installed
OPLUMO App relationship
Member Status
Active
Platinum tier
Membership & rewards
Platinum member
5,366 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-01 · OPLUMO Outlet 4
Outlet purchase
2026-08-20 · Member activity · RM 134.25
App session
2026-08-08 · OPLUMO Outlet 4
Points credited
2026-07-27 · Member activity · RM 152.15
Win-back campaign delivered
2026-07-15 · OPLUMO Outlet 4
Outlet purchase
2026-07-03 · Member activity · RM 170.05
Points credited
2026-06-21 · OPLUMO Outlet 4
Outlet purchase
2026-06-09 · Member activity · RM 187.95