Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
WJ
Wei Jian 21590
VM0021590Goldmember21590@example.test · +601110021590 · Preferred outlet: OPLUMO Outlet 1
App UserFamily
Consent Status
Opted In
Points Balance
3,730
Current loyalty balance
Lifetime Spend
RM 4,663
Across 40 visits
Total Visits
40
Since 2024-11-04
Average Order Value
RM 141
Member AOV
Preferred Outlet
OPLUMO Outlet 1
Most visited location
Last Visit
2d
2026-10-07
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
3,730 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-07 · OPLUMO Outlet 1
Outlet purchase
2026-09-25 · Member activity · RM 105.75
App session
2026-09-13 · OPLUMO Outlet 1
Points credited
2026-09-01 · Member activity · RM 119.85
Win-back campaign delivered
2026-08-20 · OPLUMO Outlet 1
Outlet purchase
2026-08-08 · Member activity · RM 133.95
Points credited
2026-07-27 · OPLUMO Outlet 1
Outlet purchase
2026-07-15 · Member activity · RM 148.05