Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N2
Nurul 21597
VM0021597Silvermember21597@example.test · +601110021597 · Preferred outlet: OPLUMO Outlet 8
New JoinerHigh Value
Consent Status
Opted Out
Points Balance
1,225
Current loyalty balance
Lifetime Spend
RM 1,532
Across 19 visits
Total Visits
19
Since 2025-07-13
Average Order Value
RM 103
Member AOV
Preferred Outlet
OPLUMO Outlet 8
Most visited location
Last Visit
129d
2026-06-02
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,225 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-02 · OPLUMO Outlet 8
Outlet purchase
2026-05-21 · Member activity · RM 77.25
App session
2026-05-09 · OPLUMO Outlet 8
Points credited
2026-04-27 · Member activity · RM 87.55
Win-back campaign delivered
2026-04-15 · OPLUMO Outlet 8
Outlet purchase
2026-04-03 · Member activity · RM 97.85
Points credited
2026-03-22 · OPLUMO Outlet 8
Outlet purchase
2026-03-10 · Member activity · RM 108.15