Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A2
Aiman 21600
VM0021600Membermember21600@example.test · +601110021600 · Preferred outlet: OPLUMO Outlet 11
High ValueWeekend
Consent Status
Opted In
Points Balance
210
Current loyalty balance
Lifetime Spend
RM 263
Across 6 visits
Total Visits
6
Since 2026-07-06
Average Order Value
RM 38
Member AOV
Preferred Outlet
OPLUMO Outlet 11
Most visited location
Last Visit
5d
2026-10-04
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
210 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-10-04 · OPLUMO Outlet 11
Outlet purchase
2026-09-22 · Member activity · RM 28.50
App session
2026-09-10 · OPLUMO Outlet 11
Points credited
2026-08-29 · Member activity · RM 32.30
Win-back campaign delivered
2026-08-17 · OPLUMO Outlet 11
Outlet purchase
2026-08-05 · Member activity · RM 36.10
Points credited
2026-07-24 · OPLUMO Outlet 11
Outlet purchase
2026-07-12 · Member activity · RM 39.90