Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
M2
Michelle 21623
VM0021623Membermember21623@example.test · +601110021623 · Preferred outlet: OPLUMO Outlet 17
Birthday SoonLunch
Consent Status
Opted Out
Points Balance
29
Current loyalty balance
Lifetime Spend
RM 37
Across 1 visits
Total Visits
1
Since 2026-09-14
Average Order Value
RM 30
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
7d
2026-10-02
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
29 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-02 · OPLUMO Outlet 17
Outlet purchase
2026-09-20 · Member activity · RM 22.50
App session
2026-09-08 · OPLUMO Outlet 17
Points credited
2026-08-27 · Member activity · RM 25.50
Win-back campaign delivered
2026-08-15 · OPLUMO Outlet 17
Outlet purchase
2026-08-03 · Member activity · RM 28.50
Points credited
2026-07-22 · OPLUMO Outlet 17
Outlet purchase
2026-07-10 · Member activity · RM 31.50