Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
WJ
Wei Jian 21626
VM0021626Membermember21626@example.test · +601110021626 · Preferred outlet: OPLUMO Outlet 3
LunchNew Joiner
Consent Status
Opted In
Points Balance
294
Current loyalty balance
Lifetime Spend
RM 369
Across 6 visits
Total Visits
6
Since 2026-01-30
Average Order Value
RM 58
Member AOV
Preferred Outlet
OPLUMO Outlet 3
Most visited location
Last Visit
162d
2026-04-30
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
294 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-04-30 · OPLUMO Outlet 3
Outlet purchase
2026-04-18 · Member activity · RM 43.50
App session
2026-04-06 · OPLUMO Outlet 3
Points credited
2026-03-25 · Member activity · RM 49.30
Win-back campaign delivered
2026-03-13 · OPLUMO Outlet 3
Outlet purchase
2026-03-01 · Member activity · RM 55.10
Points credited
2026-02-17 · OPLUMO Outlet 3
Outlet purchase
2026-02-05 · Member activity · RM 60.90