Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N2
Nurul 21633
VM0021633Membermember21633@example.test · +601110021633 · Preferred outlet: OPLUMO Outlet 10
FamilyDelivery
Consent Status
Opted In
Points Balance
195
Current loyalty balance
Lifetime Spend
RM 245
Across 2 visits
Total Visits
2
Since 2026-08-06
Average Order Value
RM 103
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
46d
2026-08-24
App Status
Not Installed
OPLUMO App relationship
Member Status
At Risk
Member tier
Membership & rewards
Member member
195 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
CRM NoteConsider win-back offer
Recent activity
Member timeline
Win-back campaign delivered
2026-08-24 · OPLUMO Outlet 10
Outlet purchase
2026-08-12 · Member activity · RM 77.25
App session
2026-07-31 · OPLUMO Outlet 10
Points credited
2026-07-19 · Member activity · RM 87.55
Win-back campaign delivered
2026-07-07 · OPLUMO Outlet 10
Outlet purchase
2026-06-25 · Member activity · RM 97.85
Points credited
2026-06-13 · OPLUMO Outlet 10
Outlet purchase
2026-06-01 · Member activity · RM 108.15