Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
ML
Mei Ling 21651
VM0021651Goldmember21651@example.test · +601110021651 · Preferred outlet: OPLUMO Outlet 11
WeekendApp User
Consent Status
Opted In
Points Balance
3,053
Current loyalty balance
Lifetime Spend
RM 3,816
Across 37 visits
Total Visits
37
Since 2024-12-29
Average Order Value
RM 107
Member AOV
Preferred Outlet
OPLUMO Outlet 11
Most visited location
Last Visit
1d
2026-10-08
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
3,053 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-10-08 · OPLUMO Outlet 11
Outlet purchase
2026-09-26 · Member activity · RM 80.25
App session
2026-09-14 · OPLUMO Outlet 11
Points credited
2026-09-02 · Member activity · RM 90.95
Win-back campaign delivered
2026-08-21 · OPLUMO Outlet 11
Outlet purchase
2026-08-09 · Member activity · RM 101.65
Points credited
2026-07-28 · OPLUMO Outlet 11
Outlet purchase
2026-07-16 · Member activity · RM 112.35