Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S2
Siti 21697
VM0021697Silvermember21697@example.test · +601110021697 · Preferred outlet: OPLUMO Outlet 6
FamilyDelivery
Consent Status
Opted In
Points Balance
1,685
Current loyalty balance
Lifetime Spend
RM 2,106
Across 27 visits
Total Visits
27
Since 2025-06-05
Average Order Value
RM 78
Member AOV
Preferred Outlet
OPLUMO Outlet 6
Most visited location
Last Visit
23d
2026-09-16
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,685 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-16 · OPLUMO Outlet 6
Outlet purchase
2026-09-04 · Member activity · RM 58.50
App session
2026-08-23 · OPLUMO Outlet 6
Points credited
2026-08-11 · Member activity · RM 66.30
Win-back campaign delivered
2026-07-30 · OPLUMO Outlet 6
Outlet purchase
2026-07-18 · Member activity · RM 74.10
Points credited
2026-07-06 · OPLUMO Outlet 6
Outlet purchase
2026-06-24 · Member activity · RM 81.90