Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N2
Nurul 21765
VM0021765Membermember21765@example.test · +601110021765 · Preferred outlet: OPLUMO Outlet 6
New JoinerHigh Value
Consent Status
Opted In
Points Balance
299
Current loyalty balance
Lifetime Spend
RM 375
Across 5 visits
Total Visits
5
Since 2026-07-10
Average Order Value
RM 94
Member AOV
Preferred Outlet
OPLUMO Outlet 6
Most visited location
Last Visit
19d
2026-09-20
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
299 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-20 · OPLUMO Outlet 6
Outlet purchase
2026-09-08 · Member activity · RM 70.50
App session
2026-08-27 · OPLUMO Outlet 6
Points credited
2026-08-15 · Member activity · RM 79.90
Win-back campaign delivered
2026-08-03 · OPLUMO Outlet 6
Outlet purchase
2026-07-22 · Member activity · RM 89.30
Points credited
2026-07-10 · OPLUMO Outlet 6
Outlet purchase
2026-06-28 · Member activity · RM 98.70