Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D2
Daniel 21774
VM0021774Goldmember21774@example.test · +601110021774 · Preferred outlet: OPLUMO Outlet 15
App UserFamily
Consent Status
Opted In
Points Balance
3,711
Current loyalty balance
Lifetime Spend
RM 4,639
Across 33 visits
Total Visits
33
Since 2024-10-09
Average Order Value
RM 157
Member AOV
Preferred Outlet
OPLUMO Outlet 15
Most visited location
Last Visit
154d
2026-05-08
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
3,711 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-08 · OPLUMO Outlet 15
Outlet purchase
2026-04-26 · Member activity · RM 117.75
App session
2026-04-14 · OPLUMO Outlet 15
Points credited
2026-04-02 · Member activity · RM 133.45
Win-back campaign delivered
2026-03-21 · OPLUMO Outlet 15
Outlet purchase
2026-03-09 · Member activity · RM 149.15
Points credited
2026-02-25 · OPLUMO Outlet 15
Outlet purchase
2026-02-13 · Member activity · RM 164.85