Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N2
Nurul 21777
VM0021777Membermember21777@example.test · +601110021777 · Preferred outlet: OPLUMO Outlet 1
FamilyDelivery
Consent Status
Opted In
Points Balance
448
Current loyalty balance
Lifetime Spend
RM 561
Across 14 visits
Total Visits
14
Since 2025-10-15
Average Order Value
RM 43
Member AOV
Preferred Outlet
OPLUMO Outlet 1
Most visited location
Last Visit
125d
2026-06-06
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
448 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-06 · OPLUMO Outlet 1
Outlet purchase
2026-05-25 · Member activity · RM 32.25
App session
2026-05-13 · OPLUMO Outlet 1
Points credited
2026-05-01 · Member activity · RM 36.55
Win-back campaign delivered
2026-04-19 · OPLUMO Outlet 1
Outlet purchase
2026-04-07 · Member activity · RM 40.85
Points credited
2026-03-26 · OPLUMO Outlet 1
Outlet purchase
2026-03-14 · Member activity · RM 45.15