Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A2
Aiman 21780
VM0021780Goldmember21780@example.test · +601110021780 · Preferred outlet: OPLUMO Outlet 4
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
3,057
Current loyalty balance
Lifetime Spend
RM 3,822
Across 31 visits
Total Visits
31
Since 2024-11-03
Average Order Value
RM 129
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
165d
2026-04-27
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
3,057 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-27 · OPLUMO Outlet 4
Outlet purchase
2026-04-15 · Member activity · RM 96.75
App session
2026-04-03 · OPLUMO Outlet 4
Points credited
2026-03-22 · Member activity · RM 109.65
Win-back campaign delivered
2026-03-10 · OPLUMO Outlet 4
Outlet purchase
2026-02-26 · Member activity · RM 122.55
Points credited
2026-02-14 · OPLUMO Outlet 4
Outlet purchase
2026-02-02 · Member activity · RM 135.45