Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N2
Nurul 21801
VM0021801Platinummember21801@example.test · +601110021801 · Preferred outlet: OPLUMO Outlet 8
FamilyDelivery
Consent Status
Opted In
Points Balance
5,093
Current loyalty balance
Lifetime Spend
RM 6,366
Across 36 visits
Total Visits
36
Since 2024-12-18
Average Order Value
RM 173
Member AOV
Preferred Outlet
OPLUMO Outlet 8
Most visited location
Last Visit
30d
2026-09-09
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Platinum tier
Membership & rewards
Platinum member
5,093 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-09 · OPLUMO Outlet 8
Outlet purchase
2026-08-28 · Member activity · RM 129.75
App session
2026-08-16 · OPLUMO Outlet 8
Points credited
2026-08-04 · Member activity · RM 147.05
Win-back campaign delivered
2026-07-23 · OPLUMO Outlet 8
Outlet purchase
2026-07-11 · Member activity · RM 164.35
Points credited
2026-06-29 · OPLUMO Outlet 8
Outlet purchase
2026-06-17 · Member activity · RM 181.65