Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Arun 00220
VM0000220Membermember220@example.test · +601110000220 · Preferred outlet: OPLUMO Outlet 17
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
778
Current loyalty balance
Lifetime Spend
RM 973
Across 9 visits
Total Visits
9
Since 2026-05-03
Average Order Value
RM 97
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
15d
2026-09-24
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
778 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-24 · OPLUMO Outlet 17
Outlet purchase
2026-09-12 · Member activity · RM 72.75
App session
2026-08-31 · OPLUMO Outlet 17
Points credited
2026-08-19 · Member activity · RM 82.45
Win-back campaign delivered
2026-08-07 · OPLUMO Outlet 17
Outlet purchase
2026-07-26 · Member activity · RM 92.15
Points credited
2026-07-14 · OPLUMO Outlet 17
Outlet purchase
2026-07-02 · Member activity · RM 101.85