Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J0
Jason 00238
VM0000238Membermember238@example.test · +601110000238 · Preferred outlet: OPLUMO Outlet 1
App UserFamily
Consent Status
Opted Out
Points Balance
687
Current loyalty balance
Lifetime Spend
RM 859
Across 11 visits
Total Visits
11
Since 2025-10-21
Average Order Value
RM 75
Member AOV
Preferred Outlet
OPLUMO Outlet 1
Most visited location
Last Visit
173d
2026-04-19
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
687 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-04-19 · OPLUMO Outlet 1
Outlet purchase
2026-04-07 · Member activity · RM 56.25
App session
2026-03-26 · OPLUMO Outlet 1
Points credited
2026-03-14 · Member activity · RM 63.75
Win-back campaign delivered
2026-03-02 · OPLUMO Outlet 1
Outlet purchase
2026-02-18 · Member activity · RM 71.25
Points credited
2026-02-06 · OPLUMO Outlet 1
Outlet purchase
2026-01-25 · Member activity · RM 78.75