Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 00024
VM0000024Goldmember24@example.test · +601110000024 · Preferred outlet: OPLUMO Outlet 8
High ValueWeekend
Consent Status
Opted In
Points Balance
2,655
Current loyalty balance
Lifetime Spend
RM 3,320
Across 34 visits
Total Visits
34
Since 2025-02-13
Average Order Value
RM 104
Member AOV
Preferred Outlet
OPLUMO Outlet 8
Most visited location
Last Visit
9d
2026-09-30
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
2,655 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-30 · OPLUMO Outlet 8
Outlet purchase
2026-09-18 · Member activity · RM 78.00
App session
2026-09-06 · OPLUMO Outlet 8
Points credited
2026-08-25 · Member activity · RM 88.40
Win-back campaign delivered
2026-08-13 · OPLUMO Outlet 8
Outlet purchase
2026-08-01 · Member activity · RM 98.80
Points credited
2026-07-20 · OPLUMO Outlet 8
Outlet purchase
2026-07-08 · Member activity · RM 109.20