Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 00240
VM0000240Silvermember240@example.test · +601110000240 · Preferred outlet: OPLUMO Outlet 3
High ValueWeekend
Consent Status
Opted In
Points Balance
966
Current loyalty balance
Lifetime Spend
RM 1,208
Across 21 visits
Total Visits
21
Since 2025-10-04
Average Order Value
RM 66
Member AOV
Preferred Outlet
OPLUMO Outlet 3
Most visited location
Last Visit
10d
2026-09-29
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
966 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-29 · OPLUMO Outlet 3
Outlet purchase
2026-09-17 · Member activity · RM 49.50
App session
2026-09-05 · OPLUMO Outlet 3
Points credited
2026-08-24 · Member activity · RM 56.10
Win-back campaign delivered
2026-08-12 · OPLUMO Outlet 3
Outlet purchase
2026-07-31 · Member activity · RM 62.70
Points credited
2026-07-19 · OPLUMO Outlet 3
Outlet purchase
2026-07-07 · Member activity · RM 69.30