Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S2
Siti 24433
VM0024433Platinummember24433@example.test · +601110024433 · Preferred outlet: OPLUMO Outlet 5
FamilyDelivery
Consent Status
Opted In
Points Balance
5,635
Current loyalty balance
Lifetime Spend
RM 7,044
Across 44 visits
Total Visits
44
Since 2024-04-05
Average Order Value
RM 141
Member AOV
Preferred Outlet
OPLUMO Outlet 5
Most visited location
Last Visit
143d
2026-05-19
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Platinum tier
Membership & rewards
Platinum member
5,635 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-19 · OPLUMO Outlet 5
Outlet purchase
2026-05-07 · Member activity · RM 105.75
App session
2026-04-25 · OPLUMO Outlet 5
Points credited
2026-04-13 · Member activity · RM 119.85
Win-back campaign delivered
2026-04-01 · OPLUMO Outlet 5
Outlet purchase
2026-03-20 · Member activity · RM 133.95
Points credited
2026-03-08 · OPLUMO Outlet 5
Outlet purchase
2026-02-24 · Member activity · RM 148.05