Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A2
Arun 24436
VM0024436Platinummember24436@example.test · +601110024436 · Preferred outlet: OPLUMO Outlet 8
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
5,393
Current loyalty balance
Lifetime Spend
RM 6,742
Across 32 visits
Total Visits
32
Since 2025-03-05
Average Order Value
RM 169
Member AOV
Preferred Outlet
OPLUMO Outlet 8
Most visited location
Last Visit
25d
2026-09-14
App Status
Installed
OPLUMO App relationship
Member Status
Active
Platinum tier
Membership & rewards
Platinum member
5,393 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-14 · OPLUMO Outlet 8
Outlet purchase
2026-09-02 · Member activity · RM 126.75
App session
2026-08-21 · OPLUMO Outlet 8
Points credited
2026-08-09 · Member activity · RM 143.65
Win-back campaign delivered
2026-07-28 · OPLUMO Outlet 8
Outlet purchase
2026-07-16 · Member activity · RM 160.55
Points credited
2026-07-04 · OPLUMO Outlet 8
Outlet purchase
2026-06-22 · Member activity · RM 177.45