Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J2
Jason 24490
VM0024490Membermember24490@example.test · +601110024490 · Preferred outlet: OPLUMO Outlet 11
LunchNew Joiner
Consent Status
Opted In
Points Balance
702
Current loyalty balance
Lifetime Spend
RM 878
Across 14 visits
Total Visits
14
Since 2026-02-14
Average Order Value
RM 78
Member AOV
Preferred Outlet
OPLUMO Outlet 11
Most visited location
Last Visit
3d
2026-10-06
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
702 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-06 · OPLUMO Outlet 11
Outlet purchase
2026-09-24 · Member activity · RM 58.50
App session
2026-09-12 · OPLUMO Outlet 11
Points credited
2026-08-31 · Member activity · RM 66.30
Win-back campaign delivered
2026-08-19 · OPLUMO Outlet 11
Outlet purchase
2026-08-07 · Member activity · RM 74.10
Points credited
2026-07-26 · OPLUMO Outlet 11
Outlet purchase
2026-07-14 · Member activity · RM 81.90