Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S2
Sarah 24499
VM0024499Goldmember24499@example.test · +601110024499 · Preferred outlet: OPLUMO Outlet 3
WeekendApp User
Consent Status
Opted Out
Points Balance
4,228
Current loyalty balance
Lifetime Spend
RM 5,285
Across 27 visits
Total Visits
27
Since 2025-01-20
Average Order Value
RM 163
Member AOV
Preferred Outlet
OPLUMO Outlet 3
Most visited location
Last Visit
159d
2026-05-03
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
4,228 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-03 · OPLUMO Outlet 3
Outlet purchase
2026-04-21 · Member activity · RM 122.25
App session
2026-04-09 · OPLUMO Outlet 3
Points credited
2026-03-28 · Member activity · RM 138.55
Win-back campaign delivered
2026-03-16 · OPLUMO Outlet 3
Outlet purchase
2026-03-04 · Member activity · RM 154.85
Points credited
2026-02-20 · OPLUMO Outlet 3
Outlet purchase
2026-02-08 · Member activity · RM 171.15