Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
H2
Hakim 24500
VM0024500Silvermember24500@example.test · +601110024500 · Preferred outlet: OPLUMO Outlet 4
DeliveryBirthday Soon
Consent Status
Opted Out
Points Balance
1,768
Current loyalty balance
Lifetime Spend
RM 2,210
Across 19 visits
Total Visits
19
Since 2025-11-14
Average Order Value
RM 98
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
5d
2026-10-04
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,768 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-04 · OPLUMO Outlet 4
Outlet purchase
2026-09-22 · Member activity · RM 73.50
App session
2026-09-10 · OPLUMO Outlet 4
Points credited
2026-08-29 · Member activity · RM 83.30
Win-back campaign delivered
2026-08-17 · OPLUMO Outlet 4
Outlet purchase
2026-08-05 · Member activity · RM 93.10
Points credited
2026-07-24 · OPLUMO Outlet 4
Outlet purchase
2026-07-12 · Member activity · RM 102.90