Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A2
Aiman 24516
VM0024516Goldmember24516@example.test · +601110024516 · Preferred outlet: OPLUMO Outlet 3
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
2,634
Current loyalty balance
Lifetime Spend
RM 3,294
Across 45 visits
Total Visits
45
Since 2024-08-01
Average Order Value
RM 64
Member AOV
Preferred Outlet
OPLUMO Outlet 3
Most visited location
Last Visit
7d
2026-10-02
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
2,634 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-10-02 · OPLUMO Outlet 3
Outlet purchase
2026-09-20 · Member activity · RM 48.00
App session
2026-09-08 · OPLUMO Outlet 3
Points credited
2026-08-27 · Member activity · RM 54.40
Win-back campaign delivered
2026-08-15 · OPLUMO Outlet 3
Outlet purchase
2026-08-03 · Member activity · RM 60.80
Points credited
2026-07-22 · OPLUMO Outlet 3
Outlet purchase
2026-07-10 · Member activity · RM 67.20