Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N2
Nurul 24549
VM0024549Membermember24549@example.test · +601110024549 · Preferred outlet: OPLUMO Outlet 2
New JoinerHigh Value
Consent Status
Opted Out
Points Balance
89
Current loyalty balance
Lifetime Spend
RM 112
Across 2 visits
Total Visits
2
Since 2026-09-07
Average Order Value
RM 47
Member AOV
Preferred Outlet
OPLUMO Outlet 2
Most visited location
Last Visit
14d
2026-09-25
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
89 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-25 · OPLUMO Outlet 2
Outlet purchase
2026-09-13 · Member activity · RM 35.25
App session
2026-09-01 · OPLUMO Outlet 2
Points credited
2026-08-20 · Member activity · RM 39.95
Win-back campaign delivered
2026-08-08 · OPLUMO Outlet 2
Outlet purchase
2026-07-27 · Member activity · RM 44.65
Points credited
2026-07-15 · OPLUMO Outlet 2
Outlet purchase
2026-07-03 · Member activity · RM 49.35