Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A2
Aiman 24552
VM0024552Goldmember24552@example.test · +601110024552 · Preferred outlet: OPLUMO Outlet 5
High ValueWeekend
Consent Status
Opted Out
Points Balance
4,133
Current loyalty balance
Lifetime Spend
RM 5,166
Across 27 visits
Total Visits
27
Since 2025-01-16
Average Order Value
RM 161
Member AOV
Preferred Outlet
OPLUMO Outlet 5
Most visited location
Last Visit
163d
2026-04-29
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
4,133 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-29 · OPLUMO Outlet 5
Outlet purchase
2026-04-17 · Member activity · RM 120.75
App session
2026-04-05 · OPLUMO Outlet 5
Points credited
2026-03-24 · Member activity · RM 136.85
Win-back campaign delivered
2026-03-12 · OPLUMO Outlet 5
Outlet purchase
2026-02-28 · Member activity · RM 152.95
Points credited
2026-02-16 · OPLUMO Outlet 5
Outlet purchase
2026-02-04 · Member activity · RM 169.05