Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D2
Daniel 24594
VM0024594Membermember24594@example.test · +601110024594 · Preferred outlet: OPLUMO Outlet 13
LunchNew Joiner
Consent Status
Opted In
Points Balance
900
Current loyalty balance
Lifetime Spend
RM 1,125
Across 19 visits
Total Visits
19
Since 2025-07-25
Average Order Value
RM 69
Member AOV
Preferred Outlet
OPLUMO Outlet 13
Most visited location
Last Visit
117d
2026-06-14
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
900 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-14 · OPLUMO Outlet 13
Outlet purchase
2026-06-02 · Member activity · RM 51.75
App session
2026-05-21 · OPLUMO Outlet 13
Points credited
2026-05-09 · Member activity · RM 58.65
Win-back campaign delivered
2026-04-27 · OPLUMO Outlet 13
Outlet purchase
2026-04-15 · Member activity · RM 65.55
Points credited
2026-04-03 · OPLUMO Outlet 13
Outlet purchase
2026-03-22 · Member activity · RM 72.45