Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J2
Jason 24598
VM0024598Goldmember24598@example.test · +601110024598 · Preferred outlet: OPLUMO Outlet 17
App UserFamily
Consent Status
Opted In
Points Balance
2,569
Current loyalty balance
Lifetime Spend
RM 3,212
Across 45 visits
Total Visits
45
Since 2024-03-02
Average Order Value
RM 83
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
159d
2026-05-03
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
2,569 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-03 · OPLUMO Outlet 17
Outlet purchase
2026-04-21 · Member activity · RM 62.25
App session
2026-04-09 · OPLUMO Outlet 17
Points credited
2026-03-28 · Member activity · RM 70.55
Win-back campaign delivered
2026-03-16 · OPLUMO Outlet 17
Outlet purchase
2026-03-04 · Member activity · RM 78.85
Points credited
2026-02-20 · OPLUMO Outlet 17
Outlet purchase
2026-02-08 · Member activity · RM 87.15