Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S2
Sarah 24667
VM0024667Goldmember24667@example.test · +601110024667 · Preferred outlet: OPLUMO Outlet 1
WeekendApp User
Consent Status
Opted In
Points Balance
3,509
Current loyalty balance
Lifetime Spend
RM 4,386
Across 35 visits
Total Visits
35
Since 2025-01-04
Average Order Value
RM 165
Member AOV
Preferred Outlet
OPLUMO Outlet 1
Most visited location
Last Visit
31d
2026-09-08
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
3,509 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-08 · OPLUMO Outlet 1
Outlet purchase
2026-08-27 · Member activity · RM 123.75
App session
2026-08-15 · OPLUMO Outlet 1
Points credited
2026-08-03 · Member activity · RM 140.25
Win-back campaign delivered
2026-07-22 · OPLUMO Outlet 1
Outlet purchase
2026-07-10 · Member activity · RM 156.75
Points credited
2026-06-28 · OPLUMO Outlet 1
Outlet purchase
2026-06-16 · Member activity · RM 173.25